Apartments, Cottages & Holidays in Brighton.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

Pier View - August 2019

“They are helpful and efficient”

Arundel Cottage - August 2019

“Rang twice while we were on holiday. Both times selected 'customer service' from the recorded menu and the line went dead.”

Adelaide Mansions I - August 2019

“No further comments”

Larum Loft - August 2019

“Very good communication and fast response”

Living Room - View 2

Kemp Town Mews - August 2019

“When we called for information upon arrival the office was closed.”

Adelaide Mansions I - August 2019

“Slight disappointment in the time taken to refund the damage deposit, especially when using bank transfer. My experience of this system has proved this to be a rapid and secure method, which I personally use regularly.”

Belle View - August 2019

“First class customer service.”

Birch at Somerhill - June 2019

“The Efficiency and Professionalism stand out. Nothing was too much trouble. Excellent service.”

BB8IVY - Sitting Room

Ivy Cottage - June 2019

“Very professional. Prompt service. Very quick return of security deposit too!!”

Adelaide Mansions I - June 2019

“excellent service”

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